Overview This website is operated by Pelle Pelle LLC. Throughout the site, the terms “we”, “us” and “our” refer to Pelle Pelle LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”). These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Section 1 – Online Store Terms By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your jurisdiction of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 – General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Section 3 – Accuracy, Completeness, and Timeliness of Information We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Section 4 – Modifications to the Service and Prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products and Shipping Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

  • Color Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.

  • Shipping Limitations: Pelle Pelle LLC currently ships exclusively to addresses within the United States. We do not offer international shipping.

  • Fulfillment: Orders are typically processed within 1–3 business days (Monday–Saturday). Delivery generally takes 3–7 business days within the contiguous USA, depending on the carrier. We are not responsible for delays caused by weather, carrier issues, or incorrect addresses.

Section 6 – Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 – Returns and Refunds Our store accepts returns on eligible, unused items in their original condition within 14 days of delivery. Clearance and sale items are considered final sale and cannot be returned. Please refer to our dedicated Returns Policy page for complete instructions and eligibility requirements.

Section 8 – User Comments, Feedback, and Other Submissions If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

Section 9 – Errors, Inaccuracies, and Omissions Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Section 10 – Prohibited Uses In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or local regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.

Section 11 – Disclaimer of Warranties; Limitation of Liability We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Pelle Pelle LLC, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

Section 12 – Indemnification You agree to indemnify, defend, and hold harmless Pelle Pelle LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 13 – Governing Law These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal laws of the United States. Any disputes arising from these Terms & Conditions or your use of the Service shall be resolved exclusively in the appropriate federal or state courts located within the United States.

Section 14 – Contact Information Questions about the Terms & Conditions should be sent to us at info@pellepellellc.com.